This Site is supported and managed by Air Concern Ltd (Registration
Number 6809151) Please read the following policies carefully before using the
Site. By using the Site, you signify your agreement to be bound by these
The information on our website is intended to give customers
a general understand on confined space protection and indoor environmental
quality comfort, health effects and safety. The information is compiled from a
variety of sources and should not be used as a substitute for consultation with
a medical practitioner.
Air Concern Ltd makes no representations or warranties of
any kind, express or implied, as to the operation of this site or the
information, content, materials, or products included on this site.
Air Concern is committed to providing excellent customer service through our
quality product range, helpful customer service and expert technical support.
We are always open to new ideas and suggestions as we continuously strive to
improve our services.
Manufacturer warranty and certification information displayed are for indicative purpose, this information might me inaccurate and in certain cases the manufacture might require product registration to be valid, We cannot accept any responsibility if such information is incorrect.
We strive to provide all our customers with accurate product
information, however we cannot accept any responsibility if such information is
incorrect or false.
Ordering and Pricing
Once a transaction has been completed, a product is
unavailable, we are entitled to cancel the order without any warning or
We are entitled to change price and product information at
Also during busy period there might be some delay delivering your order this only affects 1% of orders during busy periods.
While we endeavour to hold sufficient stock to meet all orders, if we have
insufficient stock to supply or deliver the goods ordered and paid for by you,
we will refund you fully or recommend substitute product. in some cases there might be a need for security check which could delay delivery.
We shall have no liability to you for any failure or delay
in supply or delivery for any damage or defect to goods supplied or delivered
hereunder that is caused by any event or circumstance beyond our reasonable
control (including, without limitation, strikes, lockouts, terrorist or illegal
acts and other industrial disputes).
It is OK to change your mind! If you wish to cancel your order, then please contact us in wrieing. If your order has not been dispatched, you will receive a refund of your payment, minus a 10% administration fee. If your order has already been dispatched, you will need to return it to us, using a secure service such as Special Delivery or courier. When we receive it, we will refund your payment, minus our postage costs and a 10% administration fee
Rental Charges will be calculated weekly with part week
being charged as full week.
All Rental Charges are quoted in pounds sterling, unless
Rental Charges relate solely to the rental of the Equipment
Where the Equipment is returned or collected and is found
not to be in substantially the same condition (fair wear and tear being
excluded) that it was at the time of delivery then the Customer shall be
responsible for the costs of the Company returning the Equipment to its
condition at the time of delivery plus an administration charge of fifteen per
cent (15%). Where the Equipment is incapable of being restored to its previous
condition, the Customer shall be responsible for the full cost of replacement.
Where the Equipment is lost during the Rental Period the
Customer shall pay to the Company on demand the full replacement cost of the
The customer is responsible for repair costs resulting from misuse or abuse of
Equipment should be used according to the specifications of
the manufacturer and no modifications, additions, or improvements to the
equipment are allowed without the express approval of Air Concern Ltd.
Delivery of the Goods shall be made to the customers address
within the promised delivery date and it's the customers responsibility to make
all arrangements necessary to take delivery of the Goods.
For items with order status "Next day", will dispatch
same working day if ordered before 2PM, otherwise the indicated dispatch speed
will if in doubt please contact us before placing your order. The shipping method selected is only applicable at the
point of dispatch
While everything reasonably possible will be done to adhere
to delivery dates promised sometime items become out of stock due to multiple
orders within a short period and stock levels going out of sync between stock
takes, this however represent a small
fraction of orders. When this happen we will try and get the goods to the
customer as soon as possible or refund the customer immediate if payment has